1. What does cafire.store sell?
cafire.store sells small furniture products through its online store.
2. Where do you ship?
We currently ship within the United States only. International shipping is not available.
3. How long does order processing take?
Orders are normally processed and shipped within 1-3 business days after payment is confirmed.
4. How long does delivery take?
Delivery is normally 3-7 business days after shipment.
5. Which shipping carriers do you use?
Orders may be shipped by United States Postal Service (USPS), UPS, or FedEx, depending on the order and destination.
6. What payment methods are accepted?
cafire.store accepts VISA, MasterCard, AMERICANEXPRESS, and DISCOVER credit cards.
7. Are purchases one-time sales?
Yes. All purchases are one-time sales unless otherwise stated at checkout.
8. What is your return period?
Customers may request a return within 30 days of receiving the order.
9. Where should returns be sent?
Authorized returns must be sent to:
11 ASCOT POINT CIR APT 103, ASHEVILLE, NC 28803
10. Who pays return shipping?
Customers are responsible for return shipping when the return is due to a change of mind, ordering the wrong product, or another reason not caused by CAFIRE INC. CAFIRE INC is responsible for reasonable return shipping costs for defective, damaged, or incorrect products after the return is approved.
11. When will I receive my refund?
After the returned product is received and approved, the refund will normally be processed within approximately 3 days.
12. Do I need to contact you before returning a product?
Yes. Customers must contact CAFIRE INC before sending a product back and obtain return authorization.
13. What condition must a returned product be in?
The product must be unused, in its original condition, and returned with the original packaging, accessories, parts, manuals, and other materials provided with the order.
14. What should I do if my order arrives damaged or incorrect?
Contact CAFIRE INC as soon as possible and provide the order information and photographs or other relevant information showing the issue.
15. How can I contact CAFIRE INC?
Email:
spencerevans@cafire.store
Phone:
(828) 510-3954
16. What is the return address?
11 ASCOT POINT CIR APT 103, ASHEVILLE, NC 28803